{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Success Account Executive","description":"Role: Customer Success Account Executive
\nLocation: Remote (U.S.-Based)
\nIndustry: Software / DevOps / SaaS
\nEmployment Type: Full-Time
\n \n

About This Role

\nOur client, an innovative, fast-growing software company serving some of the world's leading enterprise organizations, is seeking a Customer Success Account Executive to join its expanding team. In this role, you'll manage and grow strategic customer relationships, driving renewals, identifying expansion opportunities, and helping customers maximize the value of their technology investments. You'll collaborate closely with Sales Leadership, Customer Success, and technical stakeholders to accelerate customer adoption, strengthen executive partnerships, and contribute directly to revenue growth. This is an exciting opportunity for a consultative sales professional who thrives in a dynamic, high-growth environment and enjoys turning customer success into measurable business impact.
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What You'll Do in This Impactful Role

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Lead and execute account growth strategies for existing enterprise customers
Partner with Customer Success and Sales Leadership to drive retention, adoption, and expansion opportunities
Develop and execute territory plans to achieve revenue objectives
Manage complex sales cycles from opportunity identification through contract closure
Build and maintain relationships with technical stakeholders and executive leadership teams
Own revenue forecasting, pipeline management, and quota attainment for assigned accounts
Communicate account activity, risks, and growth opportunities to internal stakeholders
Maintain accurate customer, pipeline, and opportunity data within CRM systems
Support continuous improvement initiatives that enhance customer engagement and business performance
Contribute to strategic planning efforts that drive long-term customer and company success

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What You Need to Succeed

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Demonstrated experience in software sales, account management, or customer-facing revenue roles
Strong knowledge of SaaS, enterprise software, DevOps, developer tools, or related technology solutions
Proven ability to manage complex sales cycles and multiple priorities simultaneously
Experience collaborating across sales, customer success, and technical teams
Strong analytical and problem-solving skills with a solution-oriented mindset
Excellent written, verbal, and presentation communication skills
Ability to work independently while contributing to team success
Strong organizational, forecasting, and pipeline management capabilities
Customer-focused mindset with attention to detail and relationship development
Results-oriented approach with ownership, accountability, and a track record of achieving revenue goals

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Preferred Experience

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5+ years of experience in software sales, SaaS, or enterprise technology sales
Experience working with enterprise customers and navigating complex buying environments
Familiarity with CRM platforms such as HubSpot or similar tools
Experience selling DevOps, database, open-source, infrastructure, or developer-focused solutions
Experience supporting high-growth or scaling software organizations
Demonstrated ability to build relationships with VP-level and C-suite stakeholders
Bachelor's degree or equivalent professional experience

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Why Join This Opportunity

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Opportunity to make a significant impact within a growing technology organization
Collaborative, transparent, and innovation-driven culture
Competitive compensation, benefits, and equity opportunity
Career growth and professional development opportunities
Remote-first environment with exposure to cutting-edge technologies and enterprise customers

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